Do you know where your Training Dollar is moving?

A recent McKinsey report titled, “Building capabilities for performance“, sheds some interesting light on how training is used as a tool to build capabilities within the company and the best practices around capability development. The report was created based on a survey that included over 1400 companies worldwide.

One of the interesting findings that mirrors my own personal experience is that there seems to be a decisive shift in where the training Dollar is moving. Just look at this chart below.

Chart1

As you can see, more and more companies are basing their decisions on which capabilities to build on “customer demand” and “strategic importance”. In other words, capabilities within the organization that directly impact customer experiences and the ability for a company to capture business in the future receives the most importance. This once again proves my earlier assertion that training and business results should go hand in hand.

If you are still not convinced, look at the following chart that shows how the training budget is spent and how the spend pattern is shifting. Clearly, customer facing roles or frontline employees get the most resources for learning and skill development. That’s exactly where the training Dollar is moving.

Chart2

Srinivas Krishnaswamy

Advertisements

I love to read and share thoughts on technology, enterprise learning, mobile and any thing cool that impacts enterprises.

Tagged with: , , , ,
Posted in Training

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Enter your email address to follow this blog and receive notifications of new posts by email.

Archives
%d bloggers like this: