Blog Archives

Mapping Customer Moments to Training Needs

In my last post, I highlighted the fact that customer moments could potentially help us rethink training needs. This week I decided to take the same airline passenger example used in the paper published by Gartner and have projected possible training needs

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Posted in Learning, Teaching, Training

Customer Moments Drives Training

I am reproducing a key section from a recent article from Gartner on how mobile devices opens up new challenges and opportunities for enterprises when addressing the needs of consumers. If you are wondering why I am writing about marketing

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Posted in Learning, Smartphones, Training

Talent Management Systems – Future and Reality

The Talent Management Systems market is witnessing a continued surge. Companies are either leveraging talent management functions that have remained as shelfware or implementing new SaaS solutions from vendors like Oracle, SAP (SuccessFactors), IBM (Kenexa), Cornerstone, Saba to name a

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Posted in Mobile Learning, Talent Management

Gartner Magic Quadrant for Talent Management Suites

Here is a brief summary of what Gartner has to say about Talent Management Suites: Gartner believes that the Talent Management market deserves its very own magic quadrant for the first time. It appears the initial hype about talent management

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Posted in Talent Management

Mobile Learning Adoption in the Enterprise – Gartner Report

Mobile learning has shown a lot of promise in helping enterprises take training delivery out of the classroom. I don’t have to emphasize the industry dynamics propelling mobile learning, namely, growth of mobile device ownership, IT departments embracing the Bring

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Posted in Mobile Learning

The Current State of Enterprise Gamification

I attended the first day of Engage 2012, a conference organized by Badgeville. It appeared like a coming-out party for Badgeville in its quest to take a leadership position in the enterprise gamification market. According to Gartner, by 2015, more

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Posted in Game based Learning

Training in the Retail Industry – What’s Next?

Retail Info Systems News and Gartner came out with report on the convergence of social and mobile technologies in the retail industry and the growing influence of marketing and analytics in retail chains. Here are some key takeaways from the

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Posted in Gen Y, Mobile Learning

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